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Real-life journeys to operational maturity

In General
January 05, 2021


A few weeks ago, we blogged about the importance of tech scale-ups focusing on the operational maturity of applications. During rapid growth it’s easy to neglect the underlying infrastructure as energy is directed towards new features that delight customers and users.

However, over time, problems can arise if an application’s foundations aren’t strong or sophisticated enough to handle increased demand.

A lack of operational maturity often becomes apparent in outages or errors that are hard to identify and take a long time to fix. The best way to resolve these issues is by rearchitecting the platform so it’s primed to support growth. A strategic, phased approach is usually the best way forward. It’s about prioritising improvements that advance operability in useful ways which enhance the customer experience. Similarly, if an application is moving to the cloud, it presents an ideal opportunity to introduce DevOps approaches that reduce the complexity and…



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