So, you’re doing DevOps. But what about self-service?

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The big question for any tech scale-up is how to grow revenue without a parallel increase in underlying costs. Boosting teams’ productivity levels is the simple answer. But achieving this without risking burnout, system instability and high levels of technical debt is not so straightforward.

This is where DevOps ways of working come to the fore. And a shared self-service approach to modern operations is the jewel in the crown.

On-demand self-service has long been considered an essential characteristic of cloud computing, as per the National Institute of Standards and Technology (NIST) definition. But it can be one of the hardest cloud-based capabilities to implement. This blogpost looks at why it deserves to be a priority.

DevOps and on-demand self-service

The DevOps toolchain ecosystem is vast. The (formerly XebiaLabs) ‘periodic table of DevOps’ includes more than 120 tools in 14 separate categories. Expecting each team to navigate such…


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