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The Hidden Configuration Tax Affecting Uptime SLO

In General
May 11, 2023


This article is a preview of a talk by Greg Arnette for SLOconf 2023 on May 15 – 18. To watch this talk and many more like it, register for free at sloconf.com.

Tax season was just a few weeks ago, and that got me thinking about how frustrating it is to get hit with a surprise tax bill and how that can relate to uptime: Configuration sprawl. DevOps practitioners constantly strive to maintain uptime service level objectives (SLO) while working with complex and ever-evolving infrastructure and applications. Configuration sprawl is a significant challenge many teams face, negatively impacting system performance and reliability.

My company’s recent survey of 900 DevOps and platform engineering leaders revealed a startling (but not too surprising) conclusion: Most teams struggle managing secrets and configs at scale for infrastructure and applications.

Where Does Configuration Sprawl Come From?

As organizations scale their operations, the number of configuration files and settings…



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