In the latest Agents of Transformation report, Agents of Transformation 2021: The Rise of Full-Stack Observability, 77% of global technicians report experiencing a higher level of complexity as a result of accelerated cloud computing initiatives during the pandemic. A further 78% cited the need to manage the legacy and cloud technology patchwork as a further source of technology spread and complexity. (Note: The sponsor of this article sells an AIops/observability tool.)
What’s behind these high percentages? A perfect storm of events that continues to fuel the rapid growth in complexity.
First, there’s the acceleration of cloud adoption and rapid migration, initially driven by the pandemic and now by business recovery. This led to a lack of planning and then the selection of too much technology to solve business problems without accounting for how everything would be operationalized.
Second, there’s the rapid growth of new types of cloud and…