Line busting is exactly what the name implies: a way to reduce checkout times and get customers through lines at your store or restaurant more quickly. With the help of modern technology, many restaurants, retail stores, and other hospitality businesses use line busting techniques to keep lines short and customers happy.
Line busting solutions are generally part of a broader POS (point of sale) system and can comprise several pieces of technology, including line busting POS tablets, self-service kiosks, and tabletop ordering systems.
How does line busting work?
A typical line busting strategy starts with meeting customers where they are. That could mean standing in line, a table in a restaurant, or even at home. The idea is to provide exceptional customer service at a fast pace that gets customers in and out as quickly as possible.
In a quick service restaurant (QSR), a line busting solution might mean employees on foot meeting…